Job Description

Joliet Staffing is seeking a Bilingual Staffing Coordinator to join their team in Glendale Heights, IL . The ideal candidate should have great communication skills, as well as impeccable customer service. If this sounds like you, apply now!

Job Description

Job Purpose:  The Staffing Coordinator achieves staffing objectives by recruiting, screening, evaluating and on-boarding qualified job candidates for specific job descriptions based on the client requirements/need.

Pay Rate: $19/hr.

Schedule:  Monday-Friday, 8 AM-5 PM (must be open to working overtime)

Benefits: Medical, Dental, Life, Vacation, Flex, Holiday, Telemedicine, Anniversary Day, PSL, and Bereavement

Essential Duties and Responsibilities:

• Consulting with client hiring managers to thoroughly understand the clients' needs.
• Developing creative sourcing strategies and leveraging resources to recruit high caliber candidates through online social networking, job boards, community involvement, professional networking, and local media resources.
• Recruiting, onboarding, training, overseeing and retaining the best talent in the market.
• Interviewing and assessing candidates’ qualifications through a combination of behavioral interviews and competency based evaluations.
• Developing a network of ready to work candidates to meet the current and anticipated needs of our clients.
• Facilitating interviews between the candidate and client, including candidate preparation and client brief. Conducting debrief with candidate and customer following interviews.
• Developing long term relationships with temporary employees while on assignment, providing career coaching, and when required disciplinary actions.
• Conduct Quality Control calls with Client and new employee at the end of the first day of assignment. Gather feedback from employees to help us better prepare new employees for placement at that Client site, and ascertain whether the placement is a good fit.
• Maintains and updates thorough, accurate, and compliant documentation of employee interactions via telephone, via Tempworks software, time and attendance system and/or via email with client when necessary.
• Immediately elevate to Branch Manager and Human Resources any employee relation concerns (including harassment claims, discrimination claims, disability claims, incident reports, etc.).
• Work closely with employees to ensure they adhere to our policies and procedures. ● Coordinate with the Branch Manager to perform new employee check ins, conduct safety walks or attend Client meetings at our Client sites.
• Implementation and support of the safety programs implemented by the Safety Director.
• Serve as a resource to employees for answering general benefit questions. Assist with the open enrollment process.
• Track compliance through all facets of onboarding (application, pre screens, pay setup, etc.) as well as ensuring employee pay accuracy on an ongoing basis.
• Administer exit interviews, monitor findings, recommend changes to Branch Manager and evaluate effectiveness of newly implemented processes.
• Conduct new employee orientation.
• Other duties as assigned.

Minimum Requirements:

• One year experience in the Staffing industry is preferred.
• Bilingual in Spanish and English is preferred with the ability to read, write, and speak both languages.
• Must have proficient problem solving, organizational, interpersonal and motivational skills.
• Strong computer skills required; intermediate level proficiency in Microsoft Office suite products and Google products (Drive, Gmail, Sheets, Docs, etc.) preferred
• Must be able to interact with all levels of management.
• Good organizational skills
• The ability to stay organized and prioritize multiple tasks without compromising quality or service.
• Must have the ability to learn new software and navigate the internet with ease.
• The ability to work independently as well as on a team.
• A positive attitude and team player mentality.
• A strong work ethic motivated by results.
• Able to adhere to strict deadlines.
• Strong sense of initiative and urgency.
• Ability to identify situations that require input/ support for Upper Management, including Human Resources, Safety, Area Manager, etc.
• Able to work in a fast-paced environment and work long hours as needed.

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