Job Description

Job Overview

Senior Catering Manager – Hilton McLean at Tysons Corner. Hilton McLean Tysons Corner is a 4‑Diamond hotel located in the heart of the Northern Virginia technology corridor featuring 458 guestrooms and 28,000 square feet of banquet space.

Shift Pattern

Typical office hours 8:30 AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on client engagement events.

Benefits

• Access to pay when you need it through DailyPay
• Medical insurance coverage for you and your family
• Mental health resources including the Employee Assistance Program
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑free education through Guild Education – college degrees and professional certifications*
• 401(k) plan with company match to save for retirement
• Hilton Shares ESPP – 15% discount on Hilton shares
• Career growth and development opportunities
• Recognition and rewards programs

*Benefits may vary depending on property‑specific terms and the collective bargaining agreement if applicable.

Responsibilities

• Lead development of market segments, solicit new client relationships, and negotiate business through proposals and contracts to close deals.
• Create menus and events that maximize revenue and enhance the guest experience.
• Maintain and nurture existing corporate and social accounts, fostering internal relationships.
• Direct event logistics, collaborating with departments to deliver high‑level service throughout pre‑event, event, and post‑event phases.
• Serve as the primary contact for client experience and support the Director of Catering and Events as needed.

Essential Functions / Duties

• Organize, plan, and prioritize duties; develop plans and goals.
• Communicate timely with internal and external clients via telephone, email, written documents, or in person.
• Create and maintain relationships with clients to set and meet expectations.
• Demonstrate knowledge of job systems, products, and processes.
• Resolve conflicts, negotiate, settle disputes, and handle grievances.
• Sell and influence both internal and external clients.
• Make decisions and solve problems by analyzing issues and determining best solutions.
• Ensure high‑quality service by guiding, coaching, and supporting others.
• Participate in site inspections and assist with the sales process as needed.
• Perform other duties as necessary based on business needs.
• Maintain regular attendance.

Experience & Qualifications

Minimum 2 years proven experience in catering sales and services, particularly within cultural weddings, social events, galas, and fundraisers.

Flexible schedule with full availability to work any day or hour without limitations.

Strong strategic seller who identifies opportunities and secures new business.

In‑depth knowledge of banquet food and beverage operations; able to multitask effectively in a fast‑paced environment.

Values & Attributes

• Hospitality – deliver exceptional guest experiences.
• Integrity – do the right thing, all the time.
• Leadership – lead in industry and community.
• Teamwork – collaborate with others.
• Ownership – take responsibility for actions.
• Urgency and discipline – operate with a sense of urgency.
• Quality, productivity, and customer focus.

What will it be like to work at Hilton?

Hilton is the leading global hospitality company dedicated to providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

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