Customer Service Representative (Part-Time) - Night Shift Job at XPO Logistics, Salem, IL

aTNmZkticUQ4YU5JUVBDa0xtM25aYlpuRnc9PQ==
  • XPO Logistics
  • Salem, IL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Abercrombie and Fitch Co.

Assistant/Associate Specialist, Visual Merchandising Job at Abercrombie and Fitch Co.

 ...placement strategies What Do You Need To Bring?~ Bachelors Degree or related experience~1+ years ofexperience in Visual...  ...as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off... 

Walmart Inc.

(USA) Senior, Data Scientist Job at Walmart Inc.

 ...Position Summary... What you'll do... Data Scientist Analytics & Insights Were looking...  ...where everyone can thrive. Youll be part of a team that values diverse perspectives...  ...and company-paid life insurance. Paid time off benefits include PTO (including sick... 

Openkyber

Web Developer Job at Openkyber

 ...Role: Web Methods Developer Location: Remote/ Duration: 6+ Months Job Description: Design and develop integration solutions using WebMethods Analyze requirements and translate them into technical designs Collaborate with cross-functional teams... 

Ziggi's Coffee

Barista Job at Ziggi's Coffee

 ...Ziggi's Coffee is Hiring a Talented Barista Are you seeking to become part of a vibrant culture where delivering exceptional customer service is paramount...  ...your journey with us! What started as a small coffee shop on the corner of Main Street in downtown Longmont,... 

Habitat Health

Travel Occupational Therapist (OT) Job at Habitat Health

Seeking a Travel Occupational Therapist (OT) for a rewarding role in Decatur, IL, near Aurora. Responsibilities include evaluating patients' needs, developing and implementing personalized treatment plans, and collaborating with healthcare teams to improve patient outcomes...