Job Description

Title: Coordinator of Advocacy

Salary: $63,000 annually           

Status: Exempt/Salaried, 40 hours per week    

Supervisor:  Associate Director of Center for Victim Support Services (CVSS)

Function:

Under the direction of the Associate Director, coordinates and supervises assigned program activities in accordance with agency policies and procedures; supervises direct service staff; and develops program initiatives to increase the capacity of the agency to fulfill its mission.

Qualifications:

• BA or MA in Human Services or minimum of 5 years relevant experience including supervisory.  
• Training and experience in program management and personnel relations. 

Position Responsibilities:

• Takes an active role as part of the Leadership Team for the Center for Victim Safety and Support attending weekly and monthly leadership meetings sharing ideas and input for team growth and program development and organization.  

• Provides overall coordination and oversight of daily program activities (scheduling, ensuring coverage for client appointments, ensuring quality of services and documentation, etc.) in accordance with agency and program policies and procedures.       

• Provided supervision, direction and guidance to direct service staff working with victims of domestic violence, sexual assault, and other crimes so that clients and the community receive timely, appropriate services.       

• Assists with recruiting, interviewing, recommending or hiring, and maintaining of adequate staff.    

• Participation in on-call rotation.     

• Generates and maintains required records, reports and statistical data for program and ensure that all supervisees comply with agency policy and procedures and meet deadlines in a timely manner.  

• Review and ensure all staff documentation including daily and monthly activity reports, timecards, and client data is accurate and complies with funding sources’ standards.       

• Facilitates staff development through supervision, working with other supervisors to ensure all staff are appropriately trained to meet agency requirements, all regulations and funding requirements.    

• I n conjunction with the Associate Director, facilitates program development and new initiatives including grant writing related to assigned programs and agency initiatives.     

• Participate in program outreach to the community and expand service reach by researching community organizations and providing community outreach through presentations  

• Assist with fundraisers and special events (some of these may be outside agency hours of operation) 

• Maintains quality assurance procedures, including creation of policy and procedure manuals, monitoring and evaluating the quality of services and programs. Completion of staff performance appraisals to ensure that assigned programs meet agency and regulatory bodies’ standards.       

• Meet with the Associate Director on a regular basis to provide updates on the status of programs; to identify problems in programs, staffing and services; to propose solutions; to recommend policy and program initiatives and to implement solutions as appropriate.      

• Complete and maintain training certification as NYS DOH Rape Crisis Counselor.  

• Complete NYS Mandated Reporter training; report any behavior or implication of behavior of child abuse to the appropriate authorities. 

• Other duties as assigned based upon need of program or agency 

• Knowledge of the principles and practices of supervision       

• Possess ‘out of the box’ thinking and resourcefulness    

• Ability to work effectively when under extreme pressure    

• Possess compassion and empathy     

• Ability to develop and maintain working relationships within respective law enforcement agencies, other community agencies and stakeholders. 

• Ability to remain organized and complete administrative tasks, such as documenting activities and maintaining up-to-date records, in a timely manner. 

• Strong computer skills, including a working knowledge of an e-mail package and MS software programs: Word and Excel   

• Must have a cellphone willing to use for work (will be reimbursed) with effective coverage for the Dutchess County area.  
• Must be able to get to and from various work locations throughout the day and during on call hours.  
• Must be reachable outside of office hours as needed and have the ability to work irregular hours on short notice.

#INDCP​​​​​​​

Benefits:

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer match up to 5%.
• Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
• Group term life and long-term disability insurance.
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
• Supplemental insurance through Aflac.
• Employee assistance program (EAP).
• Pet insurance.

Our Mission:

Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.

Our Values:

Compassion – Extending empathy and understanding to others.

Integrity – Being honest and dependable.

Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.

Diversity – Promoting a vision of community comprised of wide-ranging assets.

Respect – Treating all individuals with dignity and without judgement.

Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.

Justice – Promoting social and economic equity and fairness.

Quality – Aspiring for excellence in every aspect of our work.

Work Environment – Family Services Inc. Center for Victim Safety and Support is a 24-hour crisis center and has open office hours Monday through Friday, 9a-5p. The Coordinator of Advocacy will spend most of their time interacting with staff, working on a team and independently, overseeing staff activities and documentation, completing administrative responsibilities, and participating in meetings and supervisions.

Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org.

Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.

Must be authorized to work in the United States without work sponsorship.

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