Job Description

Certified Pharmacy Technician

FLSA Non-Exempt 
36-40 hours per week 
Eligible for full-time benefits package
Competitive wage DOQ, DOE
Must be able to pass a background check
Candidate review begins on 12/31/2025, position open until filled.

Position Summary:

Under the general direction and supervision of the Pharmacist and Pharmacy Director, this position will be an integral member of a patient’s care team at by assisting the pharmacist in delivering high-quality pharmaceutical care while working at the top of the technician license capability. Prepare medications under the direction of a pharmacist. All activities are performed in accordance with established policies and procedures and are carried out in the highest achievable level of competence in a manner demonstrating concern and consideration.

Position Requirements:

• Education: High School diploma or equivalent is required.
• License: Certified Pharmacy Technician national certification and State of Montana Pharmacy. Technician License is preferred; Tech-in-Training license is accepted; we may willing to train the right person if no certification is held.
• Experience: Two years prior experience in a retail pharmacy setting serving a diverse patient population is preferred.
• Other: Must be able to pass a criminal background check.

Essential Functions, Roles, and Responsibilities:

• Assists the pharmacist in delivering high-quality pharmaceutical care, communicating information effectively.
• Prepares prescriptions for dispensing by accurately entering all patient and prescription information into the pharmacy computer system.
• Troubleshoots third-party rejections, communicating and resolving issues.
• Accurately fills Rx paying careful attention to specific programs and regulations (ex 340B).
• Prepares prescription for dispensing by accurately filling Rx vial with correct drug and proper labels.
• Orders drug inventory and supplies with professional guidance from the Pharmacist, following established procedures for 340B and retail inventory.
• Maintains and files records of dispensing and receiving (invoices).
• Performs inventory control and management, including perpetual inventory counts and 340B audits as directed.
• Removes or recommends removal of slow, unneeded, or outdated drugs from stock; prepares for return or disposal.
• Provides excellent customer service on the phone or in person, always verifying patient identity.
• Helps maintain orderly, clean environment in the department, including cleanliness of pharmacy stock and supplies.
• Maintains an attitude and philosophy consistent with SWMTCHC standards.
• Performs other duties as needed and directed.

Knowledge, Skills and Abilities:

• Proven understanding of performing confidential work and HIPAA requirements.
• Knowledge of insurance coverage especially as it relates to pharmacy.
• Strong attention to detail and problem-solving skills.
• Ability to perform moderately difficult technical and clerical work.
• Skill in handling cash and voucher control.
• Ability to meet and deal tactfully with the public.
• Ability to follow oral and written instructions.
• Ability to ask questions and elicit required information.
• Ability to communicate and work effectively with staff and patients.
• Skill in computer operations and type 40 wpm.
• Ability to become proficient with pharmacy software and basic Microsoft Office programs.
• Excellent oral and written communication skills.
• Ability to work under pressure.
• Ability to work independently and as a team member.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Coordination - Adjusting actions in relation to others' actions.
• Mathematics - Using mathematics to solve problems.
• Time Management - Managing one's own time.

Legal Concepts:

• Practices within the scope of education, training, and personal capabilities.
• Maintains confidentiality.
• Follows federal, state, and local legal guidelines; follows license criteria when licensure applies.
• Maintains HIPAA & OSHA compliance.
• Reports any evidence of abuse or neglect to provider or appropriate official.

Supervision : This position has no supervisory responsibilities.

Immediate Supervisor : Pharmacist and/or Pharmacy Director.

Physical Demands/Working Conditions:

General office/clinic conditions are pleasant; good, clean working conditions where accidents and hazards are negligible; requires short periods of moderate lifting, pushing or pulling objects up to twenty pounds. While performing the duties of this job, the employee is regularly required to stand and walk for long periods of time. The employee frequently is required to handle and move objects by using hands and arms in handling, installing, positioning, and moving materials, and manipulating things; stoop, kneel, crouch, bend, or crawl; speech clarity and recognition. Specific vision abilities required by this job include near vision and the ability to see colors. Clear diction and acute hearing are necessary for effective communication with the staff and public. This position is based in Dillon, Montana.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

We are proud to partner with the Butte Job Service to assist job seekers. If you need free assistance preparing a professional resume, or preparing for an interview, please contact the Butte Job Service. They can be reached at 406-494-0300 or at Their office is located at 2201 White Blvd., Butte, MT. Southwest Montana Community Health Center is a mission-driven, non-profit Federally Qualified Health Center (FQHC). FQHCs are community-based healthcare providers that receive funding from the Federal government to provide comprehensive primary care services in underserved areas. FQHCs provide care to all individuals, regardless of their ability to pay, and offer a sliding fee discount based on income. FQHCs must meet certain requirements to receive funding, such as providing services to medically underserved areas or populations, offering a comprehensive set of primary care services, and having a governing board that includes patients. Southwest Montana Community Health Center is a recognized National Committee for Quality Assurance (NCQA) Patient Centered Medical Home (PCMH). PCMH designation is gained by meeting certain standards set by the NCQA. These standards include providing comprehensive, coordinated care, using evidence-based practices, and engaging patients in their care. Community health centers that receive PCMH designation are recognized for providing high-quality, patient-centered care that improves health outcomes and reduces costs. PCMH is our model of primary care that emphasizes care coordination, communication, and patient engagement to improve the quality of care and patient outcomes. The PCMH model encourages providers to work as a team to coordinate and manage care for patients, provide timely access to care, and use evidence-based practices to improve outcomes. The PCMH model also emphasizes the importance of patient engagement, providing patients with the tools and resources they need to take an active role in their own health care. We opened our doors in 1986 under the name Butte-Silver Bow Primary Healthcare Clinic Inc. Our main clinic is in Butte, Montana, and we have locations in Dillon and Anaconda, Montana. We offer medical, dental, behavioral health, care management, pharmacy, and clinical pharmacy services to everyone. We accept most insurances and private-pay clients, as well as uninsured or underinsured clients. Our passion is to ensure that healthcare remains accessible and affordable to everyone. Our clinics care for more than 13,000 patients annually and employs more than 150 people in our various locations.

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